Tuesday, December 31, 2019
Elements Of Literature Annotated Bibliography Of The...
Annotated Bibliography Thesis: The Titanic sank because the route was not changed in time of the hit, the cold water mirage, and manââ¬â¢s error. Baldwin, Hanson W. R.M.S. Titanic. Elements of Literature. Virginia ed. Vol. Fourth Course. N.p.: Holt, Rinehart, and Winston, 2005. 328-46. Print. The Short Story : ââ¬Å"R.M.S. Titanicâ⬠In this short story about the Titanic, several warnings of icebergs were sent out to the ship, but the captain disregarded them. The passengers of the ship continued to go about their usual activities when all of a sudden the ship shook. It was too late to change the route of the ship due to the warnings of the icebergs. The ship had sideswiped one and its compartments began to fill with water. The race between lifeâ⬠¦show more contentâ⬠¦The Titanic was a passenger ship, not a battleship, so it was not built to take on huge icebergs. It states in the article that nothing was wrong in the building of the Titanic, but anything is possible. Manââ¬â¢s error could have been a big factor with the sinking. The ship was built among time pressures, not because of cost, which put a huge stra in on the shipyard. If the builders were given more time, then mayne the ship would have been stronger and could have withstanded more. Higher quality rivets and thicker hulls might have kept the Titanic afloat for much longer. Titanic. Dir. James Cameron. Twentieth Century Fox, 1997. DVD. The Movie : The Titanic Apart from the tragic love story of Jack and Rose, the ship itself was the main backbone of the movie. Plenty of the scenes were dramatized in the movie, but not all of it was false. It shows that the stern rises before the ship completely sinks. James Cameron shows the major keys of the incident. It shows what it would have been like to be on the Titanic the night it sank. The passengers panic, the unnoticed iceberg, and the sinking of the ship was portrayed effortlessly in the movie. Toward the end of the movie, it is said that the ship sinking was pure human error, not by fault, but by fate. The iceberg was not actually seen right away. The cold water mirage was not brought up in the movie at all. The men who were on lookout just did not see the iceberg. It was dark out and they truly might not haveShow MoreRelatedMastering Graduate Studies 1e32499 Words à |à 130 Pagesan environment connecting faith and learning. 4. Moral Goals - There is a great need for unwavering integrity today. What are some character-forming and integrity-affirming goals or practices for which you want to be known? One of the distinctive elements that sets GCU apart from many other universities is the added component of spiritual goals. To find out more about GCUââ¬â¢s commitment to its Christian heritage, visit the Spiritual Life page at gcu.edu. From live chat, to GCUââ¬â¢s doctrinal statementRead MoreHbr When Your Core Business Is Dying74686 Words à |à 299 Pageson a common theme. The articles include full-text Harvard Business Review articles plus a summary of key ideas and company examples to help busy managers quickly absorb and apply the concepts. Each OnPoint enhanced article also includes an annotated bibliography. ORDER BACK ISSUES TODAY www.onpointhbr.org Harvard Business Review OnPoint Executive Edition is published quarterly and available only at select newsstands and on our website. It is not available by subscription. WWW.ONPOINTHBR.ORG
Monday, December 23, 2019
Technology And Its Impact On Society - 1570 Words
With this new glass of Merlot by my side, I sit and wonder at the amazement of technology. Each velvety sip opens me up in my corner a little more just as technology has done so for the world. But now I must go off and ponder further on into an important philosophical question of whether this technology, endless as it has come to be, should be considered as a thing that has brought out the best or the worst in society. How complex a question! Surely I could easily look back fondly and count the many ways that technology and its manifold presence has been nothing but a blessing, not only to facilitating human kind, but also our intrinsic pursuit of society. But now, as easy as that might be, it would be a more healthy venture to play theâ⬠¦show more contentâ⬠¦was knocking on the doorstep of the dangerous atomic age. The Manhattan Project, a team of the worldââ¬â¢s best scientists, carried forth quantum theoretics into tangible technological creations of doom. We were now ca pable of sweeping by in an airplane and dropping atomic devices capable of wiping out miles of civilization in mere seconds. From this turn of historyââ¬â¢s pages, it becomes apparent how fruitful products of technological advancement can have ethically detrimental effects; though as a tenable dyadic affair: planes and bombs propagate death. But as we go on we will see that it unfortunately gets more complicated than that. At the end of World War II the United States had enthusiastically hopped onto the throne of the leading superpower. American markets and interests were vibrant. Those airplanes of yesteryear now went on to create a booming market of airlines, while the same scientific effort of war were dedicating much of their worth to producing rocketry capable of traversing into the wondrous space age. This christened the commencement of the Cold War. The U.S.S.R., who found themselves holding the role of second superpower Post-WWII, looked at us feverishly from behind the throne. This was now a race. And on the American front, technology seemed no longer a means of advancement solely in and of its elf. It became a means of securing nationalistic progress over the Sovietsââ¬âand subsequentlyShow MoreRelatedTechnology And Society : Impact Of Technology On Society1511 Words à |à 7 PagesIntroduction Technology has impacted people, businesses and society as a whole. The roles that technology has played on communication, business and education have been more than impactful. As the power of computers continue to increase with help from databases, social networking and businesses, it adds an increase to office productivity compared to using typewriters, and filing cabinets. Although there are plenty of good things about technology, the way we use it determines if it impacts are positiveRead MoreImpact Of Technology On Society : Technology1281 Words à |à 6 PagesImpact Of Technology On Society Technology, without a doubt has an impact on society. As a matter of fact, we experience this impact in our daily lives. The evolution of technology has dramatically changed the way we think, with the rapid new advancements being made with each passing day, to the tremendous opportunities it provides us with. It has an effect on the growth of our culture, living standards and our economy. At the end of the day technology plays a significant role in almost all fieldsRead MoreTechnology And Its Impact On Society1302 Words à |à 6 Pages Technology Dominates Society How has technology affected the everyday life of society today? Is society as social as it use to be before everyone had access to an abundance of technology? Many people believe that the answer to those questions are that society is less social and technology has had a negative impact on humans today. As technology progresses bounteously society begins to rapidly decline. The ways society is negatively impacted socially mentally and emotionally will be analyzed. Read MoreThe Impact Of Technology On Society1291 Words à |à 6 PagesSociety has always been impacted by technology. Each invention has affected how people relate to one another and how cultures have expanded or ended. Technology impacts how cities grow, where people live, and who owns what. Technologies are the reason a few people are very rich, that people are more social, and that teaching, and learning is changing. We are at a crucial time in history where educators can make a difference in how our students interact with one another and make a place for themselvesRead MoreTechnology And Its Impact On Society1198 Words à |à 5 PagesTechnology is used on a daily basis to accomplish specific tasks or interests. Modern technology increases human capabilities and this technology has evolved with years. Technology simplifies life in so many ways and everyone defines technology in their own way. Theyââ¬â¢re new types of technology on the market, this technology simplifies our da ily lives. Theyââ¬â¢re endless demands as consumers of technology, people use technology to accomplish simple tasks every day. Technologyââ¬â¢s used in business, educationRead MoreTechnology And Its Impact On Society1087 Words à |à 5 PagesTechnology is one of the biggest advancement in the history of our universe, and the powers of it are good and bad. People mainly gain from the use of technology and its many uses. Without technology today, the world would be a much, much different place because of the major setback in communication and other activities and resources. The things that technology impacts are family, education, and health. Family is one area technology impacts life in general. ââ¬Å"88% of Americans adults haveRead MoreTechnology And Its Impact On Society1343 Words à |à 6 PagesFrom over ten thousand years ago to what is now the Information Age, technology has grown significantly and affected not just one individual, but the whole world. The creations of technology have rapidly evolved to where humans depend on technology. They use it for their daily needs and this evidence shows these creations are a stepping-stone for future endeavours. The innovations that several people have created revolutionised the world in a major way from a light bulb and crossbows to an airplaneRead MoreTechnology And Its Impact On Society1525 Words à |à 7 PagesThe technology is creating a generation capable of communication and understanding different cultures and belief. The technology is the application of scientific knowledge for practical purpose. It machinery and equipment developed from such as scient ific knowledge. Humans have lived for thousands of years without any technology in small hunter gatherer communities, but now we have all of this technology and the population on Earth has exploded and will not stop anytime soon. ââ¬Å"Society seems enthralledRead MoreTechnology And Its Impact On Society1596 Words à |à 7 PagesSociety has become dependent on technology and it now plays an important role in many peopleââ¬â¢s lives. Try imagining your life without technology. If the internet, mobile devices, and games were taken away from us, how would we feel? Many people would feel like a part of their lives are missing due to technology now being a necessity in their everyday life. It would be very different from what we are comfortable with today. The truth is, many people rely on technology to get them through the dayRead MoreTechnology and Its Impact on Society1082 Words à |à 5 PagesTechnology and its impact on society In this paper I will talk about the topic that technology will eventually destroy the entire civilization, since people are greedy and the revenge of nature. Technology s advantages and disadvantages are a subject of constant discussion. Those who are against technology have the opinion that technology harms people and will ultimately ruin human civilization. Threats to the environment are pollution, resource depletion, greenhouse gas, and nuclear power abuse
Saturday, December 14, 2019
Human Resource Management in the Hospitality Industry Free Essays
string(50) " working in the tourism industry \(Tanke, 2000\)\." Introduction: There have been researches conducted on the importance of the human resource management and as the business environment has transformed into more competitive world, the importance of having an adequate and appropriate Human Resource Management cannot be neglected. The most important factor by which the HRM contributes towards the organizational success is to realize the differences between cultures while the business tends to experience internationalization. There have been many researches already being conducted in order to realize the different cultures, people having different attitudes towards the similar issues. We will write a custom essay sample on Human Resource Management in the Hospitality Industry or any similar topic only for you Order Now Due to several factors like globalization and internalization of the businesses, this has increased the focus of many authors to write about importance of culture and realize that removing the cultural difference will enable the company to improve the performance. In order for the business to prosper in the international market it is necessary to realize the difference in the local culture and realize the different norms and values in the local market, and this can easily be done by having proper Human Resource Management in the organization. There are many cases in which huge company experienced failure in order to enter the new market like China, this is mainly because the company is not able to realize the different and intense local culture, norms and unique values of the country, it creates difficulties in conducting operational and non operational activities like marketing and financing the company. Having HR department to support the organization, through intense communicatio n across the company and also providing the required training and developing the needed skills in the employees can enable the company to become more competitive in the new market. The difference in the culture and the importance of realizing the difference is very crucial in every sector of the business including the Hospitality industry. This industry is unique in kind since this is the only business in which the consumer is being brought to the product instead of taking the product to the consumer. Hospitality industry across the globe has experienced boost due to globalization concept, this research report is based on the book written by an author named Ulrike Ditzel, and the name of the book is Cultural difference in business life, understanding German and American Business Culture. This research study is being based on the importance of Culture in business related to the necessity of having appropriate HRM in hospitality industry. This report discusses the various issues that are being discussed by the author and the evaluation of the work is also being conducted which can be found during the research report many times, although this book makes it sure th at realizing cultural difference is essential for hospitality industry. Hospitality Industry: In order to first realize that how HRM has grown to a more important role in the business especially in the tourism industry, it is first necessary to realize the current situation of the industry. After the industrialization of the globe the concept of viewing the world as a single market was introduced known as globalization; in other and simpler words, one country stop selling and other quits buying. due to globalization in the many people tend to travel more for many different reasons, especially for business purpose, tourism and many others, or it can be said that people are travelling more than before which has provided boost to the hospitality industry across the globe, and for many countries having adequate hospitality industry, it has become the major source of income, countries like Malaysia which has promoted itself as the best place for spending the vacation, places like Hawaii, these regions have experienced development due to the increase in the people travelling and vi siting this place hence generating more income for the country (Knowles, Diamantis, Mourhabi, 2004). Some places can be observed for having natural uniqueness providing those some benefits over other places, where people will love to spend their vacations, some places are very attractive for having historic background like Taj Mahal in India, or Moenjo Daro in Pakistan, people having interest in viewing the historic stuff love to visit this place. It can be therefore easily be said that the Hospitality industry has increased as compared to past years and tourism also played its role in the development of the industry, but still there are other factors like business which has more influenced the entire industry. For instance, Dubai one of the major financial hub before recession was the main country for many multinational companies to work and set their head office there, as the recession period is being over the state has again capture the sight of many businesses. Through the above discussion it can be observed that the main factor influencing the business sector is the globalizati on and therefore people travelling for business purpose has provided the fuel for the hospitality industry (Olsen, Zhao, 2008). This can be considered that travelling for business purpose has also increased the people to travel for pleasure as well; there are many countries which are now connecting both industries in one form like Malaysia which is the most benefitted country amongst all, generating much revenue from this sector, since this country is being the technological hub for many countries and god has gifted this country with great many scenarios the management has able to maintain make it useful for the country. Therefore it can be said that the Hospitality industry has increased a lot and recently there are many factors which have played an important role in the development of this industry (Pizam, 2005). By reading the research work conducted by the authors, the importance of Human Resource Management was observed and realized that the HR personal should always be present in the any business especially in the tourism industry. The following part of the report includes the various critical aspects of organization managing the adequate human resource management in working in the tourism industry (Tanke, 2000). You read "Human Resource Management in the Hospitality Industry" in category "Essay examples" Importance of Human Resource in Hospitality Industry: Likewise many businesses and industry, the hospitality industry has also realized the fact that employees are the most important asset of the organization. Especially in hotel business, having a good, qualified and hardworking workforce can distinguish between which hotel is good and which is bad. The human resource managers are able to cover almost every aspect of the hotel; this makes human resource management an integral and significant part of the management in the hospitality industry. After going through the document it is being realized that since hospitality industry is about providing better services to the consumers, therefore the quality of the hotel depends upon the labor force working in the hotels (Chon, Mair, 2009). There are many different areas, improving them is the duty of human resource manager resulting in the overall better performance by the entire organization. The HRM department is responsible for hiring new employees, the newly hired employees can seriously affect the performance of the hotel which makes it necessary for the managers to hire the best and qualified workers present in the market by following appropriate hiring process, in which every candidate is critically evaluated and only those with the spark are being hired. The most important task for the HR manager is to get the most appropriate people for particular task, since in hotel industry, many workers tend to just participate in the work, as they think that there is nothing else to do, whereas hotel services require proactive employees which can make decision on the spot and can satisfy the customer query in time (Brotherton, 2003). This report will also discuss the issues that are related with the HR manager in terms of managing the different tasks in the hospitality industry, but the most important task of the HR manager is to retain the highest quality employees, the main problem in doing this duty is the fact that many of the people do not want use this industry as the ending career, therefore the employee turnover in the hospitality industry is relatively much higher than other industry (Albercht, 2001). After analyzing the document that is being also discussed in the start of the report, reading the document helped to realize that HR manager has to more strategic in terms of handling HRM issues in the industry (Aswathappa, 2010). In more critical aspect which can be realized is that since hospitality industry, the management need to handle the customers coming from different countries having different cultures and unique attributes, thatââ¬â¢s what makes the HR department to have a broader perspective of duties in the Hospitality industry. Therefore the importance of Human Resource Management cannot be neglected in this industry, having customers coming from different cultures do have separate living standards and also the expectation varies. Therefore the training and development provided by the HR manager should enable the employees to cope up the issues related to the cultural issues arising (Brewster Harris, 1999). Moreover, when any company wants to open a hotel in the international market, or in other words a hotel which needs to go beyond the boundaries, it has to face some difficult issues in terms of managing the cultural factors (Browaeys, 2008). There are many examples of huge companies facing failure when entering into different countries. HR department has to play a significant role in this regard while maintaining the significant corporate culture and also to cope up the issues regarding the external environment (McManus, 2006). Moreover in the global context in terms of hospitality industry, the HR manager also has to be more strategic in terms of rewarding and motivating the employees through different processes. Hotels which are able to provide appropriate training to the employees resulting in the enhancements of the skills and abilities of the employees make it possible for them to go upward in the career (Dash, 2007). Having appropriate HR department in the hotel provides the employees a gateway by which they can have proper guidance regarding any issue related to the performance or with the daily operational activities. Moreover this provides with the sense of security to the employees that they do have someone who can look after them whenever they commit a mistake (Edwards, 2007). The above discussed importance of having appropriate HR manager and department is being extracted from the document that was supposed to lead. In that particular document, it was analyzed that having human resource management in the hospitality industry is must (Ferraro, 2006). Importance of Culture in International Hospitality Industry: There are many cultural factors that prevent the company, in this case hotel to operate in the other regions, this was observed during the analyses of the document that was required to consider, these issues become more critical when they are not properly treated, and for the providing the appropriate treatment organization needs to have appropriate human resource management. In order to manage the different factors, it is first essential to identify these factors and then the role of the HR manager in order to cope up with the issues, some important elements are (Hellibrand, 2008): Social Structure: This is very important for the hotels that are planning to open a new business unit in any other country. The social structure here represents the way people live in different countries, this is important to realize since, HR manager needs to hire the employees and train them accordingly. In different regions people do have different perspectives and different living standards, resulting in diversified population to target and attract, and also to hire people that are also from different social structure. HR manager in the hospitality industry can enable the organization to understand the basic difference in the social structure of the country from the country of origin (Keegan, 2002). Language: This comprises of the most difficulties from all the different factors in culture, a hotel going international or entering into a new country needs to face this issues, there are many examples like Coca Cola entering China and changing the pronunciation, as first it did not mean what was expected from it, moreover like many other businesses the importance of employees is also being realized by the hospitality industry and now businesses considers employees the most important asset of the organization, therefore HR manager needs to be proactive in dealing with the issues related to language problem in the new country. moreover HR manager in the hotel will able to develop the understanding in the upper management about the local culture and what are the different jargons and what are the norms of the language (Luger, 2009). Even if the business is not international, hotel needs to accommodate people from different nations having different languages and act in their language can mean harmful whereas can also mean very normal in the local language in which the hotel is being working. Here comes the strategic role of the Human Resource Manager who needs to fill the gap that is being created by the language issues by holding appropriate session related to training the employees and also telling the management about the language differences (Paul, 2008). Education: Here the education means the level of literacy rate in the country, this has become a critical issue for the HR management because, organizations working in the country having low literacy rate will make it hard for the organization to find the most appropriate employee for the position. Moreover sometimes hiring less educated people will harm the services provided by the hotels, since hiring inappropriate employee in hotel can alter the services at very rapid pace, since in hotels direct customer interaction is being conducted, hence affecting the image of the entire organization (Poole, 1999). Interests and Values: HR manager has to realize that what elements are different in terms of interests in the new country, it is also possible that one thing which is given the most value in the country of origin means nothing in the new country, hence resulting in the failure of the entire business. Therefore the Human Resource Management needs to realize the difference between the interests and values of the culture and try to pose the hotel in an acceptable manner and decorate it in the similar way, so that potential customers can feel that they are in their own culture. Economics: Different currency rate, different factors driving the economy, varying financial sector, these issues are less related to the HR manager, but international hospitality industry needs to cope up with these issues that occur when management decides to internationalize the entire business. Effects of Culture on Hospitality Industry: After analyzing the hospitality industry in the context of the human resource management and cultural affects, it has been noted that the there are various elements that effect the cultures for the hospitality industry. Some of the key elements are discussed below; Consumer Behavior: One of the main important elements that has noted is that the consumer behavior is hospitality industry is changing with significant rates. As compared to the last couple of decades the behaviors of the customers have been changed and the main reason behind this change is the mode of globalization. As discussed in the above report that the since the business world has entered into globalization mode, the hospitality industry has managed to grow faster than ever before because the visitors now find this easy to move from one region to another easily and with many facilities (Mondy, 2008). And since the customers have now visited many places across the world, the roles of human resource personnel have become more critical. Today, the human resource personnel have to ensure that they design the organizational policies and regulations according to the consumer behavior. But the changing behaviors of the consumers are restricting the human resource personnel to do so. Many of the companies and their HR departments are now planning and redesigning their strategies to ensure that the consumer behaviors are properly understood. As compared to the past few years, the HR personnel in hospitality industry have become more responsible to understand the needs and requirements of the customers and act accordingly. Local Demand: A part from the above critical factors of changes in consumer behavior, the local and regional demand of the customers has also noted to be changed. Especially after the global and economical crisis, the visitors do not prefer to visit the other locations outside the regions because it requires them to pay the expenses and due to financial crisis, every individual is suffering from the shortage of finances (Schuler Jackson, 1999). The HR department of hospitality industry again has to ensure that it clearly understands the local demand and design the organizational strategies accordingly to attract the potential customers and increase the sales and profitability. As this is the only way which is remained to adopt otherwise sustaining in hospitality industry is not an easy task to perform. Brand Image: Maintaining the brand image is also one of the critical jobs for the organizations and HR departments are one of the responsible departments to do so. The regional culture also creates many complications for the hospitality industrial companies to ensure that the brand image is saved from any harm. Today it is noted that many of the companies are operating efficiently and successful across the world and it is because of the regional culture (Rae, 2000). Human Resource Issues in the Hospitality Industry: Different levels of hotels big and small in the hospitality industry face difficulty in order to manage the human resource and also the relationships with the employees in any country or countries they operate in. There have been increase in the employees issue regarding the organizational culture; the cases for sexual harassments have increased which ultimately costs the organization to give from its profit (Wvans, 2010). There are many cases observed in which hotels are not following the health and safety issues regarding the employees or the customers and even different services provided to them in different phases. Many hotels are observed to have high employee turnover or highly staffed labor, which means the organization is having more employees than required. This is because of the lack of appropriate HR manager and department which are not fulfilling the different needs of the organization, as now days the HR department should be playing more strategic role instead of only r estricted to traditional ways. There are few major issues regarding the HR personals in the hospitality industry which was observed during the reading of the document presented by the author (Price, 2007): Job Description: the main issue for the HRM in the international hospitality industry to is to develop an appropriate job description which can cover the entire employee area of the organization. The issue concerning this element is the fact that HR manager needs to incorporate every level of employee in order to deliver better services to the customers (Smith Mounter, 2008). Policies and Procedures: in order to develop the policies regarding the employees in the organization, the HR manager needs to be more proactive, since working in the international business environment needs to incorporate different cultures, as it has been discussed above in the report. Moreover the HR manager needs to deal with different laws and regulations depending upon the country or the countries they are working in. this mean that the HR manager needs to develop policies in which every aspect is being taken care off so that the management is able to have better relations with the employees. These policies must incorporate the different operational issues like sexual harassments and other problems that the employees are facing in their duties. Inductions Process: it has been already being discussed above that the most important asset of the company are the employees, therefore working in the international business industry, hotel needs to have the most appropriate and hardworking employees so that they can perform much better. The entire induction process of the company should be strategically followed by HR manager (Wierzbicka, 1999). Conclusion: As the business environment is getting more competitive, organizations in different industries need to gain some access to those resources in which they have gain the competitive advantage to increase the profitability. The above report is being constructed in this similar regard, in which it was required to select an author which has written on the topic of culture and then the concepts earned through that book was being incorporated in this research report which is based on the importance of Human Resource Management in the international industry. Therefore the report is constructed in a logical manner followed from the evolution of the Hospitality industry, in this part the different factors have been discussed which has resulted in the boost of the entire industry; the main factor which has influenced is the globalization. Then the importance of culture is being discussed and how the realization of the culture is important in the international business environment and also different factors of the culture are being discussed. In the end part of the report, the importance of Human resource management is being discussed and how human resource manager can play its role in the development of the organizational performance. There are few issues also discussed in which the basic emphasis was on to have an appropriate inductions system by which the organization will be able to hire best employees. References: Albercht M H, 2001, International HRM, Wiley Black, USA UK Aswathappa K, 2010, International Business, Tata Mc Graw Hill, India Brewster C Harris H, 1999, International HRM, Routledge, USA Canada Brotherton B, 2003, the international hospitality industry, Butterworth-Heinemann, China Browaeys M J, 2008, Understanding Cross Cultural Management, Pearson Education, India Chon K, Mair T, 2009, welcome to hospitality, Cengage Learning, Canada Dash A, 2007, IRHM, Tata Mc Graw Hill, India Edwards T, 2007, International HRM, Pearson Education, India, Ferraro E, 2006, Cultural Anthropology, Cengage Learning, USA Hellibrand J, 2008, Cross Cultural Competences, GRIN, Germany Keegan W J, 2002, Global Marketing Management, 7th E, Pearson Education, India Knowles T, Diamantis D, Mourhabi J, 2004, The globalization of tourism and hospitality, Cengage learning, UK Luger E, 2009, Hofstede Cultural Dimensions, GRIN, Germany McManus J, 2006, Leadership: Project Human Capital Management, BH, UK Mondy R W, 2008, HRM, 3rd Edition, Pearson Education, India Olsen M, Zhao J, 2008, Handbook of hospitality strategic management, Butterworth-Heinemann, UK Paul J, 2008, International Business, PHI Learning, India Pizam A, 2005, international encyclopedia of hospitality management, Butterworth-Heinemann, UK Poole M, 1999, HRM, Routledge, USA Canada Price A, 2007, HRM in a Business Context, Cengage Learning EMEA, USA Rae L, 2000, Effective Planning in Training Development, Kogan Page, GB Reddington M, Williamson M Withers M, 2005, Transforming HR: Creating Value Through People, BH, GB Schuler R S Jackson S E, 1999, Strategic Human Resource Management, Blackwell Publisher, GB Sims R R Vares J G, 1999, Keys to Employee Success in Coming Decades, Greenwood Publishing Group, USA Singh S, 2006, HRD and Managerial Development, Global Vision Publishing, India Smith L Mounter P, 2008, Effective Internal Communication, Kogan Page Publishers, India Tanke M, 2000, HRM for hospitality industry, Cengage learning, US Wierzbicka A, 1999, Emotions Across Languages Culture, Cambridge University Press, GB Wvans P B, 2010, The Global Challenge, Tata Mc G How to cite Human Resource Management in the Hospitality Industry, Essay examples
Friday, December 6, 2019
Interstimulus Interval Class Data
Question: Discuss about theInterstimulus Interval for Class Data. Answer: Reaction Time Graphs The Plot of Mean Reaction Time [RT] (y-axis) against the Interstimulus Interval [ISI] Using the class data. This plot has three different functions that represent the three matches; identical, name and different. Figure 1: Line graph of Reaction Time against ISI using class data Individual Data obtained has also been used to plot the line graph (Individual Data [y-axis] against Interstimulus interval [x-axis]), thus showing the three matches in graphical representations as shown below in figure 2. Figure 2: Line graph of Identical, Name and Different matches for Individual Data Accuracy Time Graphs The class data for accuracy, which is a proportion has been used to plot functions for Identical, Name, and Different matches. Therefore, a line graph has been generated for Accuracy (y-axis) data against the Interstimulus Interval (x-axis). Figure 3: A line graph for Accuracy against Interstimulus Interval for individual data Accuracy Individual Data has also been used to plot Identical, Name and Different functions with Accuracy as the y-axis and Interstimulus Interval as x-axis (Accuracy against ISI). Figure 4: Accuracy against ISI line graph using individual data Graphical representation for Physical match against name match Figure 5: Line graph for Physical match against the name match Evidence of Recoding According to George Miller (1994), recoding is the process in which visual information are changed/converted into a longer representation within the first second when an individual sets eyes on something or an object (Miller, 1994). Therefore, when the visual object have been processed within the first one second, it will be referred as memorable. Otherwise, it is lost forever. Therefore, based on the same discussion, Posner et al., 1969 stated that conversion of visual data entails recoding into phonetic or verbal representations. In this case, an individual will have to visualise an object or letters before the mind converts it into something verbal (Posner, Boies, Eichelman, Taylor, 1969). There is evidence of recoding in the data provided based on the difference in the reaction to the identical, name and different matches. Based on the class data, it has been shown that the response for the identical was fastest and different match was slowest. This data has clearly shown that there was evidence of recoding because the responses were not of the same timing. Based on data I collected, there were some differences in the expectations, that might have been affected by some factors, but recoding has been seen. There was a variation on the name match the time used to react on Identical was significantly slower than the reaction time for the different match. Are the No Responses Slower than the Yes Responses? My No responses were slower than Yes responses. Based on the individual data obtained, if the identical match is considered, the No response used less time than the first Yes response. On the Name match, both Yes responses were slower than the No response. Finally, the Different match had one yes response that was slower than one of the No responses and faster than the other. Therefore, it can be concluded that the No responses were slower than Yes responses because (75%) of the no responses were faster. Speed-Accuracy Trade-off. This is a condition in which when an individual who is faster in making a decision about a visual object is likely to make the wrong judgment about the real definition or seeing the subject under search. For instance, an individual who is using a computer, the faster the touchpad or mouse is moved, the higher the probability of not seeing a certain icon in the loaded desktop. In the case of the data recorded, the faster responses have produced higher levels of errors. Therefore, the impact of speed-accuracy trade-off is that the probability of making an error is always high (Samavatyan Leth-Steensen, 2009). References Craik, F. Lockhart, R. (1972). Levels of processing: A framework for memory research. Journal of Verbal Learning and Verbal Behavior, 11(6), 671-684. https://dx.doi.org/10.1016/s0022-5371(72)80001-x Miller, G. (1994). The magical number seven, plus or minus two: Some limits on our capacity for processing information. Psychological Review, 101(2), 343-352. https://dx.doi.org/10.1037/0033-295x.101.2.343 Posner, M., Boies, S., Eichelman, W., Taylor, R. (1969). Retention of visual and name codes of single letters. Journal of Experimental Psychology, 79(1, Pt.2), 1-16. https://dx.doi.org/10.1037/h0026947 Sperling, G. (1960). The information is available in brief visual presentations. Psychological Monographs: General and Applied, 74(11), 1-29. https://dx.doi.org/10.1037/h0093759 Samavatyan, H. Leth-Steensen, C. (2009). The time course of task switching: A speedaccuracy trade-off analysis. Memory Cognition, 37(7), 1051-1058. https://dx.doi.org/10.3758/mc.37.7.1051
Friday, November 29, 2019
How well does Shell fulfil the needs of its stakeholders Essay Example
How well does Shell fulfil the needs of its stakeholders Essay A stakeholder is any individual or group which has a stake in a company. They therefore include the employees, suppliers, creditors, customers, shareholders and local communities that are affected by the actions of the business. I will be investigating whether Shell is able to fulfil all the needs of it stakeholders, by using secondary data collected from the company website and newspaper articles, in order to evaluate whether Shell has adopted either the stakeholder concept or the shareholder concept, and from this I will evaluate whether there are any conflicts between the stakeholders of Shell. If a business adopts the shareholders concept, this means that the main and sole objective of the business is to maximise the value of the company, so in practice the management tries to make the shareholders as much profit as possible. Therefore any decisions that the management makes is in the interests of the stakeholders, which means that the business avoids conflicting objectives. The advantages of this are that, in the short term, the business may be able to improve its short term profitability, as they do not make any philanthropic donations, or spend money trying to satisfy any stakeholders. The stakeholder concept has more objectives than just making the shareholders as much profit as possible, although this still remains one of the goals of the business, and the business attempts to fulfil the needs of all groups and individuals who are connected to the business. More and more businesses are adopting this concept, because it can improve a business reputation, and therefore give it a competitive advantage and can also attract socially responsible investors. However, problems can arise when the views of one stakeholder clash with the views of another. Royal Dutch Shell (or Shell) is a multinational group of energy and petrochemical companies, which has bases in over 130 countries and more than 108,000 employees. It describes itself as a company that operates in environmentally and socially responsible ways, safely and profitably, however its competitive advantage is in its innovative methods of exploration and production of chemicals, as its reputation is still being built, due to a lot of controversy that has surrounded Shell for decades. We will write a custom essay sample on How well does Shell fulfil the needs of its stakeholders specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on How well does Shell fulfil the needs of its stakeholders specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on How well does Shell fulfil the needs of its stakeholders specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Shell wants to be seen as a socially responsible business that takes into account all the needs of its stakeholders, for example by looking for alternative sources of energy to replace finite resources, such as petrol. It is one of the biggest private sector organisations in the world, and in terms of operating profit, in 2006 it was the third most profitable company according to newspaper report, after making just over $26 million dollars after taxation. It 5 Year Financial Summary also shows that its income before taxation has increased every year from 2002 to 2006, and in fact has increased by over 155% in the past five years. This shows that investors are happy, because they are being rewarded for their investment by gaining a substantial profit, which has grown largely due to rocketing oil and fuel prices. Shells record profits were largely due to record oil prices, especially in petrol, where the price topped a dollar barrel. Furthermore, the growth of production in Nigeria has helped to increase profits of the largest European oil company. In fact Shell was one of the only major oil companies to turn a profit in the 2nd quarter of 2007 (April to June), after a fall in profits was expected due to a 2% decrease in production. Furthermore, earnings per share have increased by over 168% in the past 5 years, which shows that the value of their investment is improving continuously. However, the controversy surrounding Shell often leads to a fall in share prices, for example when Shell overstated its oil reserves by 20%, which caused investor anger, and a lot of selling of shares, which decreased the companies market value by $15 billion. A record profit is good news for employees, as if the company is growing, and then there is more money to explore for oil and gas, which means that their jobs are more secure. An example is Shells i 350 million investment programme for investments in Scotland, which it says will safeguard 300 jobs and create 100 new contractor jobs. Furthermore, Shell tried to address it social Royal Dutch Shells website says it recognises that employees are also a valuable stakeholder in the company and that their opinions are of the utmost importance, so it has a very democratic style in that it tries to listen to all employees and discuss are held before decisions are made, as they believe that that this management style is the best fit for their company. Shell published a document in 2000 called People and Principles, in which it emphasised how its beliefs in being a socially responsible company, which attracted a lot of graduates into the company. However, since then Shell has gained a lot of bad publicity, especially as they are often in trouble over employee safety, such as their operations in the North Sea of the coast of Scotland, where lapses in safety procedures have caused a variety of complaints to be made. Concerns have been raised by unions about the decrease in key personnel since Shell announced the sale of the instillations, which could leave staff unable to manage in the case of an emergency. Another example is the danger faced by their workers in Nigeria, due to pipeline explosions and the kidnap of oil workers in the Delta region. Fears have grown among employees and this in turn affects Shells share prices, which is bad news for investors as well. Despite the fact that Shell claims to get their resources in the most environmentally responsible way, they are often at loggerheads with another stakeholders, the environmentalists, because although Shell has more than one objective, the environmentalists only have one, to protect the environment, and Shell continues to be heavily criticised for its environmental record. An example of this is in late July this year; Shell announced that they were to begin drilling for oil in the arctic, off the shore off Alaska, America. Environmentalists believe that the impact of drilling on the wildlife (such as bowhead whales) would be catastrophic; however Shell (and its shareholders) opposed this. Furthermore, Russia has threatened to revoke Shells license for the development of oil and gas skills, due to what they believe to be Shells inability to address the safety concerns surrounding their Sakhalin project. Added to this, the Argentine government ordered Shell to shut down one of its refineries in Buenos Aires, as they discovered that the site didnt have the correct environmental permits and had failed to conduct the necessary impact studies. Action was taken after government inspections uncovered soil pollution and the Argentine government also accused Shell of illegally taking water from a local estuary. On all occasions, Royal Dutch Shell has fiercely defended itself, however the frequency of the allegations has damaged the reputation Shell has tried to build, as an ethically responsible company, and further disillusioned environmentalists about how socially responsible Shell is. Overall, I believe that for such a competitive industry such as energy and chemicals, and with such a large company such as Shell, it is inevitable that there will be some clashes between stakeholders (such as the environmentalists and the stakeholders), because they all have different aims. I also believe that is impossible for Shell to fulfil all the needs of its stakeholders, because clashes between stakeholders means Shell often has to side with one or a group of stakeholders, which at the moment seems to be the shareholders. I believe Shell must do more to prove that it is a socially responsible company, in order to satisfy the needs of more of its stakeholders, for example doing more to address safety concerns and increasing the investment in local communities in the countries where it explores for oil and gas, and increasing the amount of money it puts into making its process as environmentally friendly as possible. Although, initially this would cost some money, the shareholders would eventually see a return in the longer term, because the benefits of building a reputation as a socially responsible company would attract a lot of new customers. Furthermore, it would attract the best graduates to the company, and would mean fewer disputes with local communities and governments, which would not only save money but also benefit Shells reputation.
Monday, November 25, 2019
Free Essays on Plagiarism
. The student paraphrased too closely to the original work, or that the quotation marks were forgotten. There was no malice or intent to cheat by the student. The punishment would also be redefined; the student would have their grade for the paper lowered or they could get an ââ¬ËFââ¬â¢ for the paper, but would not fail the class. By redefining plagiarism, teachers would only need to spend their extra time on the students that truly stole someone elseââ¬â¢s work and not spend their time on the students who made an unintentional mistake. In todayââ¬â¢s busy world, everyone is going here and there and students are no different. They have jobs, classes, clubs, sports, family responsibilities and friends. Students ... Free Essays on Plagiarism Free Essays on Plagiarism As defined by The American Heritage College Dictionary, the term plagiarize means ââ¬Å"to use and pass off (the ideas or writings of another) as oneââ¬â¢s own; to appropriate for use as oneââ¬â¢s own passages or ideas from (another).â⬠Plagiarism is an issue facing schools worldwide, especially since the Internet has become available for student use. Consequences of plagiarism range from failing the paper to being expelled from the studentââ¬â¢s high school or university. Students may now go online and find millions of copies of papers and essays already written. Websites such as schoolsucks.com, freeessay.com, planetpapers.com, and many others offer students in any grade papers already written for either free or a price. They may also order a custom written essay from some websites. Using ââ¬Å"cheat sites,â⬠such as schoolsucks.com, can be an easy way for teachers to spot students that have plagiarized. Most of the essays available on these cheat sites are of a different quality than that of what the student should be writing at. Many high school students attempt to turn in essays that are written on a collegiate level and vice versa. The Internet can be exceptionally helpful on one hand, yet extremely harmful on the other. Students have the advantage of looking up information for reports and essays much quicker than reading through numerous textbooks. This allows the student to do most research at home, as many students have computers and Internet access at home. They also do not have to worry about getting to the library in time to read through encyclopedias, textbooks, and other research books. However, teachers must always be on the lookout for different forms of plagiarism when allowing students to use the Internet. There are many things teachers can do to help avoid plagiarism in their classrooms. Teachers should always post their rules of Internet usage on the bulletin board or in the front of the classroom to avoid any... Free Essays on Plagiarism Plagiarism In high school and college, plagiarism is on the rise and administrators believe this is bad, immoral and unethical. They believe it is stealing someone elseââ¬â¢s ideas, their hard work, research, time, and that a student does not learn if they plagiarize. There are several reasons why students choose to use the words and ideas of another rather than to author their own thoughts and words. If everyone were to take a different look at plagiarism, the number of reasons a student plagiarizes could be reduced. Plagiarism is defined as taking the work or ideas of someone else and passing it off as oneââ¬â¢s own. If plagiarism were redefined to have two levels of offence and two levels of punishment, this would help teachers, administrators and students. The first level of plagiarism would be called plagiarism in the first-degree and defined as, copying the words and ideas of someone else and passing them off as their own, on purpose, with intent and malice. The punishment would be that the student would get an ââ¬ËFââ¬â¢ for the paper and fail the class. The second level of plagiarism would be plagiarism in the second-degree. This definition would be that there was no intention to copy someone elseââ¬â¢s ideas or words. The student paraphrased too closely to the original work, or that the quotation marks were forgotten. There was no malice or intent to cheat by the student. The punishment would also be redefined; the student would have their grade for the paper lowered or they could get an ââ¬ËFââ¬â¢ for the paper, but would not fail the class. By redefining plagiarism, teachers would only need to spend their extra time on the students that truly stole someone elseââ¬â¢s work and not spend their time on the students who made an unintentional mistake. In todayââ¬â¢s busy world, everyone is going here and there and students are no different. They have jobs, classes, clubs, sports, family responsibilities and friends. Students ... Free Essays on Plagiarism Plagiarism In todayââ¬â¢s society there are many excuses that studentââ¬â¢s use regarding his or her ââ¬Å"academic honestyâ⬠. Most students say that they are constantly tempted to turn in someone elseââ¬â¢s work. Lack of time, ignorance, and parental, societal, and self-induced pressure to succeed are all motives behind the studentsââ¬â¢ willingness to plagiarize. However, do these factors justify the studentsââ¬â¢ willingness to participate in plagiarism? Many students today have other responsibilities outside of their schoolwork. Jobs, sports, family, and friends all seem to take out a big chunk of his or her free time. This may result in the student having to prioritize the events that go on in his everyday life. In many cases, this results in school assignments getting pushed to the bottom of the list. Once something is deemed as a low-priority task, it is often overlooked and frequently forgotten about until the bight before or the day that the assignment is due. This leads many to go into a panic mode and seek out desperate measures, such as plagiarizing. Nonetheless, this panicking can be easily avoided. Most teachers generously give assignments at least a week in advance, depending on the nature of the assignment. This is Manley 2 plenty of time to complete the assigned work. If a student were to do a little work each day then that would lessen the work, leaving plenty of time to socialize and engage in other activities. Another common excuse for plagiarizing is because students lack the appropriate time-management skills. This ties is almost directly related with having to prioritize events and tasks that take place in everyday life. Some continuously put things off, thinking, ââ¬Å"Iââ¬â¢ll do that laterâ⬠. Students are expert procrastinators; they will continue to put off their assignments until is it absolutely essential for them to sit down and contemplate how they should begin. Often this revelation does not occu...
Thursday, November 21, 2019
The law should be changed in order that compensation for personal Essay
The law should be changed in order that compensation for personal injury accidents is not based on the proof of fault - Essay Example There are three types of damages available under the tort law i.e. nominal, compensatory and punitive damages. Nominal damages are a symbolic reward and are awarded to the plaintiff where no actual harm is proven but liability for a tort is established. Punitive damages are awarded to punish and discourage egregious behavior. These are mostly awarded when a tort is proven to be committed with malice. The compensatory damages are awarded as indemnification for personal injury, property or an economic harm sustained by the victim. Compensatory damages have been under great criticism and are a topic of constant debate as there is no monetary equivalent for mental distress and pain. The ââ¬Å"proof of faultâ⬠is an important element of tort law. It is an issue that requires attention and review. Before discussing it in detail, some problems of the law of tort are briefly discussed because the change in the system of ââ¬Å"proof of faultâ⬠might be able to do away with these p roblems too. One of the major problems is that of lack of adequate damages. It is justifiable to award damages in respect of an economic loss because it is calculable. But there is no scale on which damages for pain and suffering can be calculated. It is probably due to this fact that the Courts award huge sums as damages in such cases. But these damages become excessive liabilities on the defendants. In Young v. Glasgow Tramway and Omnibus Company (Limited)3, the claimant was granted such damages which seemed excessive to the defendant. His motion for a new trial was denied and it was held that the damages were not excessive. In this case, Lord President Inglis explained that in order to grant a new trial for excessive damages, it must be established that the damages awarded are so extravagant that no other jury would repeat it.4 This was not the case here. In this case, it is very difficult for a third party to determine whether justice is served or not because there is no scale w hich can make a pecuniary measurement of the pain and suffering of a person. Cooter and Porat discussed the issue as to what should be the procedure of measuring the compensation for negligence by doctors and drivers.5 According to them, the Courts often follow a system of probability and percentage. The probability pertains to the probability that harm might be caused. The types of potential harms caused by the two parties are very different from each other as there is a contractual relationship between the doctors and patients and there is no such relation between the drivers and the victims. According to Cooter and Porat, there is a need to bring externalities into consideration while determining the amount of compensation. There is a possibility that there may be some externalities that prevent the defendants from the performance of their duty to care. The
Wednesday, November 20, 2019
Civil Rights Essay Example | Topics and Well Written Essays - 1250 words
Civil Rights - Essay Example This effort bought significant result in 1946 when busses were not allowed to be segregated any longer while crossing borders. Truman, the president of that time established a committee for the protection of civil rights. Shortly two years later discrimination in military was banned. Because of the fact that the government itself was working on civil rights and awareness was being created, in 1952 there was no unfortunate criminal incident that involved racism since 1881. Two years later government disallowed discrimination at school level. It was a phase shift for the white people to understand and accept the black people in their community. In 1955 Rosa Parks refused to give her seat in a public bus to a white man (Willis n.d.). This created issues with the white community and the black people stood up for their rights and called for an actual implementation of all civil rights laws passed in the past. In 1957 the black community selected leader named Dr. Martin King Luther to pres ent their demands to the government. The Little Rock High School did not allow the segregation of children due to which the Supreme Court passed a Bill declaring all such schools as unconstitutional. Then Federal Troops were used in different places to implement the law. Terrorist activities started resulting in bombing and killing black people and their children. The culprits were caught but they were not brought to justice soon. Riots began and people also protested peacefully. The result was that during sixties black people were allowed to vote openly. They also secured the right to marry in different races. Black people were given prominent positions in government offices. During the late 1960ââ¬â¢s Martin Luther was assassinated. The fact that a lot of effort has been put to recognize the right of different races in the social and economic situation in the United States of America does not mean that the movement was successful. It is true that there are more black millionair es than there were in the past but the count of black people working is not very significant. This is an indicator that the movement failed and the economic system could not be formed in a way to accommodate equality based on race. In order to understand the plight of the black people in these times, we can assess it through a comparison of the quality of life that an average black child enjoys as compared to the Hispanic white children. The quality of life can be determined on three important parameters: the average income, life expectancy and the chances that a person gets in life. In all these dimensions, black children remain under privileged to date. They are nine times more likely to be a victim of homicide, five times more likely to be dependent on a single parent, mostly their mothers, 4.5 times more likely to live with some guardian, 2 times more chances that they are born to teenage mothers and that their parents have not even finished high school. There are times when peo ple expect more from the civil rights movement to return than they expect. They need to understand that the civil rights protection movement is all about taking the extra privileges from white people that they normally receive due to no other reason but because of their color or race. It is about treating the black community equally and not granting them extra
Monday, November 18, 2019
The Wall Street financial reform (2010) Research Paper
The Wall Street financial reform (2010) - Research Paper Example The passing of the law was aimed at making the financial system of the United States more accountable and transparent in order to avoid similar situations in future and ensure that there is a working system in place to protect the money belonging to tax payers (Kolb 112). The law included such major topics as the creation of a bureau for protection of consumer finances, creation of an oversight council for financial stability, the limitation of complex and large instruments of finance and transforming the derivative market to assume a more transparent image. The law also included the introduction of oversight and new requirements for the agencies dealing with credit rating. It also gave company shareholders a say concerning the bonuses paid to their chief executive officers. All these components targeted to strengthen the economy of the United States and protect the consumer against the increased shrewdness of the business world (Kolb 114). Way back in the year 1933, a law called the Glass-Steagall act had placed what was seen as a wall of complete separation between brokerages and banks. The act was largely repealed in 1999 by another act that was aimed at modernizing financial matters in the country. The restoration of the Glass-Steagall act was regarded by some commentators as very vital, with some of them referring to it as the most functional component in the reform of Wall Street. However, the Democratic Party leaders in the house refused to permit an amendment by Maurice Hinchey, a member of the Republican Party. The amendment was meant to restore the Glass-Steagall act as part of the Frank bill of 2009 (Pezzuto 67). Later on in 2009, Hinchey introduced the restoration act of the Glass-Steagall act as a separate bill proposal. Despite the politics that has played on the restoration of the act, the Volker rule, which was introduced by the administration of president Obama has been viewed as the twenty first century version of the Glass-Steagall act. The r ule establishes strict rules on banks against using their money in making risky investments. A few years earlier, in 2002, senator Sarbanes and representative Oxley proposed the Sarbanes-Oxley act. The act was a reaction to the escalating number of accounting and corporate scandals in the United States. Such scandals include the ones that affected Worldcom and Enron. The bill was signed into law by the then president of the United States, George Bush (Carney 48). During the enacting of the Wall Street financial reform act of 2010, the process brought political alignments mainly in the major political parties. The parties still had a large ideological separation since they had just come from an election, during which a large ideological rift had been created. By the Month of May 2010, the bill had been passed by both the senate and the house. However, there were differences in the version from the house and the one from the senate which was referred to the congressional conference co mmittee of the United States for harmonization. The differences that were to resolved in the bills included whether the proposed consumer protection agency was to be independent as suggested by the senate or an affiliate to the Federal Reserve as proposed by the house of representatives. Another difference was whether
Saturday, November 16, 2019
Corporate Management of Starbucks in Action
Corporate Management of Starbucks in Action Assignment 01: Explain how Starbucks was able to perform its operations around the globe, was it successful in performing its operations with existing operations and there is any need for Starbucks to move forward for joint ventures and strategic alliance. Introduction: In 1971, Starbucks started their journey and now they are operating more than 50 countries in the world. Their total number of store is about 16,706 in 16000 locations around the world. Most of them 8850 stores are operated by the company and the rest of them are licensed store.à [1]à Globalization is a movement toward economic, financial, trade, and connections integration globally. In broader sense, globalisation implies free transfer of capital, goods, and services across around the globe. In business context, cooperation and competitiveness both are embraced by globalization. Major perceptive of depending on each other and shared responsibilities at work across company and nationwide boundaries come from idea of cooperation. The awareness developed by the idea of competitiveness that cooperation without motivation is fruitless to failure and that only practical encouragement can continuous development and growth become a normal way of life.( Globalization of business: practic e and theory by Abbas Ali) Theory of international trade: The exchange of capital, goods, services across international borders or territories is basically international trade. The crucial to the persistence of globalization is in increasing of international trade. The lacking of international trade and it caused limited goods and services produced within their own borders. There are different model of international trade for the business. Ricardian model Ricardian model mainly take in consideration on comparative advantage it is one of the most important concept in international trade theory. In this model, give importance on countries specialization in producing most excellent. The major drawback of this theory is that does not believe factor endowments like labour and capital with respective to country. Heckscher-Ohlin model The Heckscher-Ohlin theory focuses that resources required for countries producing and exporting goods. Accoding to Heckscher-Ohlin theory, a country should used most plentiful and cheapest resources in producing and exporting goods. It has some core assumption: Capital and labour flow freely between sectors Labour and capital may vary between two countries (difference in endowments) Free trade Technology is the same diagonally countries (long-term) Tastes are same.à [i]à Current situation and performance of Starbucks: Starbucks has created a global chain in market industry around the world. This company is operating more than 50 countries and their estimated turnover is about $5300 million in each year. Their main product is coffee and demand of the product is increasing globally. Starbucks cafe is very reputed and around 30 million customer visit in each week. This is one of the credit sides for the Starbucks.à [2]à Currently Starbucks seems a rising part of their business and is going to become a leading global organisation in the world. Companys global market capturing and their effectiveness in ventures made them successful in achieving organizational goals. There are many countries where are operating their business. These are: Australia, Taiwan, Thailand, United Arab Emirates, Egypt, United Kingdom, and the United States, Bahrain, Canada, Hong Kong, Israel, Japan, Kuwait, Lebanon, Malaysia, New Zealand, Oman, and Peoples Republic of China, Philippines, Qatar, Saudi Arabia, Singapore, Sou th Korea, and Switzerland. Their way of attracting customer attention is very important for the business to become worldwide brand that actually helping them to manage partnership of reputed company. This is positive side for Starbucks to move in future and its international market developments. This is one of the strengths for to be a foremost coffee retailer around the world.à [3]à Human resource management evaluation: Human resource management plays an important role in the organisation by managing human resource inside the organisation. In order to improve skills of employees requires learning. It does not matter how the candidate is, they can be best or 100% qualified. It can be solved by human resource management by implementing learning management system. (Beardwell Holden, 1997). Every employee should have the knowledge about the various processes that they can develop skill in specified area. They need to respond 100% in their job. Thats why human resource management and normal management need to cooperate with each other. The companys principle rules mainly focus on employees and how to guide them according to mission of the organisation. Moreover, Starbucks gives facilities to their employees by creating good work environment as well as treat with them with friendly. Starbucks also provide training to their employees for the enhancement of knowledge, attitudes and skills that they need to perform task supplied by the employer. Starbucks also motivate their employee to perform task well. They also informed to their employees about everything. Employees are also capable to work under pressure easily. They also evaluate their employees through various programs as well as developed their employees to compete globally. When they recruit people newly then they must provide training for them.à [4]à External environment analysis (opportunities and threats): Starbucks is operating in more than 30 countries around the globe including United States by Joint venture, licensing and entirely owned. For subsidiary company needs a lot of training, supervising, management assistance and technology transfer for the partner. Product innovation is very effective for them and it came out with new products. Starbucks also focused on diversification. It also entered into alliances with different company to serve coffee. International Business Expansion Strategies of Starbucks: Subsidiary Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Starbucks Coffee International Inc. started its journey as subsidiary of Starbucks which was formed in 1995.As a subsidiary it is liable to introduce improvement challenges beyond North America which combines stores planning and financing, logics and operational management, merchandising of business, improvisation of skilled and matured mangers of Starbucks international (Kotha and Glassman 2003) and introducing new strategy of business development. The international courses of expansion and strategies are managed by the International Starbucks as a separate owned subsidiary. Two strategies are followed when introducing in a brand new market. Licensing and joint venture are the chosen two. Ãâà International Joint Venture Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà The joint venture introduces a strategy towards managerial liabilities .A strategy for new business entity comes with shared ownership which is implied by two or more farms. The agenda of venture strategy is mostly for short time period with some particular quoted mottoes. Starbucks (Briscoe and Schuler 2004) is an example of adopting such strategy in business internationally.(Schuler et al 2003) Two or more parent farms which deeply invest resources as well as financial momentum to convince particular aims that introduced International joint ventures(IJVs) which are different organizational entities both in legal and economical perspectives. Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Joint venture introduces a strategy towards managerial liabilities .A strategy for new business entity comes with shared ownership which is implied by two or more farms. The agenda of venture strategy is mostly for short time period with some particular quoted mottoes. Starbucks (Briscoe and Schuler 2004) is an example of adopting such strategy in business internationally.(Schuler et al 2003) Two or more parent farms which deeply invest resources as well as financial momentum to convince particular aims that introduced International joint ventures(IJVs) which are different organizational entities both in legal and economical perspectives. Manufacturing and foreign joint venture; licensing and joint venture; franchising and joint venture are example of combination market entry strategies. Licensing and joint ventures are the strategies that applied with Starbucks international. Mostly the stores located in USA are owned under corporation, other than USA the stores are under corporation or owned partially in joint ventures (Alexandrides and Bowers2005).Ãâà Licensing Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Ãâà Manufacturing or marketing someones good(s) for international business success depends on licensing rights. The basic way of entering in new location of business through showing positivity to the binding of contract .Such as; licensing the goods, technology help to other farm and absolute services. In return for royalty payment; the corporation sells a particular right to introduce and advertise the good under these criteria. Starbucks does not need to undertake any monetary actions for partnership investment under this particular method. It is an amicable way to get access in international market. Starbucks can also benefit from granting license to a licensee that is more familiar with the market.à [5]à Ãâà Entry strategies in action: Strategic alternative options for Starbucks: Having analysed the external and internal forces of Starbucks it is now possible to generate three possible future strategic decisions. These strategies will be analysed thoroughly before one of them is recommended as the best way forward. The options I have chosen to analyse are Diversification, Mergers and Expansion. If a business is in diversification, it starts making new products or contribution new services. Businesses can diversify in two ways; related and unrelated. I propose Starbucks attempt related diversification; by this I mean diversification reflecting some connection with the organisations activities. Starbucks is successful in appropriate development method or not: The path chosen by Starbucks is the appropriate way to expand the business globally considering every aspects and expertise of the business. Strategy like licensing and joint venture helped to uplift the quality and service of Starbucks. As mentioned earlier Starbucks adopts the partnership method with a local experienced farm. This method delivers vast opportunities to scrutinise the local consumers more closely. As a result it was easy to cope up with the local consumers expectations and inject success in the business. Alternative methods might be suitable for the company: Strategy like franchising or cross-selling can be elected by Starbucks when entering in a new region. It is more licensing alike. Company like McDonalds which represents the perfect example of franchising. In the scenario of McDonalds, the real company allows franchising terms to other current farms to deliver their goods. Other than North America every business of Starbucks is owned partially. On the other hand, McDonalds is a representation of franchising which is owned by separate corporations. Starbucks may adopt method like franchising. In the franchising method, the relation is more parallel between both parties. In this strategy the franchisee is more controlled by the franchisor. Ãâà Starbucks use of different methods in different markets: While entering markets the strategy may vary place to place. Before making any further entry to a new market a company must keep certain countable factors to make the investment successful. Internal as well as external facts should not be ignored. Starbucks does assessments like ethical, economical, sociological, industrial positioning and other factors. There are three important groups of facts which are assessed prior accessing in a new market. Environment of business in that very country, environment of home country and important factors of company are the must do three. Political stability of business, conditions like macroeconomics, potentiality of resources, size of the market and internal economical relation are included in host country environment. Factors like expansion of foreign economy, conditions of market and government positivity towards foreign exchange are included in host country environment. Resources of company and capabilities of the farm are included under compa ny specific environment. Ãâà Development Mode can be combined with other Expansion Methods: Starbucks believes to accumulate different methods to inject success in the business. It adopts the licensing strategy to ensure the quality of the product and services are good enough to please the consumers. Licensing is the way of expanding and at the same time; joint venture applies for the growth or development of the business. Starbucks scrutinises the external countable factors at the entry level of new locations. On the basis of three must do assessments; it considers the strategies that should be undertaken. The best locations and targets are chosen on the result of the analytical assessments. The success of the business depends on the entry level strategy and operation of assessments. The success of the business does not only a result of best location; it is also a accumulated events of proper planning, entry level operation and funding. The home country methods generally come along with the strategies named Corporate and business level.à [6]à Starbucks joint venture and strategic alliance: Starbucks need for joint ventures and strategic alliance to move forward: In 2004, Starbucks was operating in more than 25 countries but now they are operating more than 50 countries around the glove. There are many advantages in being part of a joint venture. Through joint ventures it is possible to gather knowledge about the countrys culture, language, political system, and business systems.à [7]à They are already holding strong joint ventures with good strategic alliance in different countries in the world. They have established strong reputed brand image of their product. They are now getting full culture support from different countries by understanding the need for people, which reflect their good strategy in business. If we compare with the current market situation, we found that their consumptions of coffee is around 50% in Europe with in big tradition of coffee consumption in people And they are good in gaining market share. In Asian market coffee consumption is around 15% with high market impending. Starbucks dont need joint expansion of vent ures because of high dominating power in current international market with established brand name and image. They have huge manpower as well and high standing reputation in the market and they dont need to spend more on advertising.à [8]à Starbucks are now as a top level company in the world and also they are paying high salaries and benefits to their employees. Further if they will go for joint venture their might have the possibility of losing customers. Employees who they are working now do not feel to leave because their way of treating is very friendly with employees by maintaining high standard. They already have strong strategies and good product innovation system because of good holdings in the market. Starbucks are now selling ice cream outside of their different stores and super markets; they are getting good response from there, just because of their established brand name. Starbucks are continuously developing their strategies for running business in different countries around the globe and with high effectiveness. They are also spending more on value chain recruitment and payment to customer service. Starbucks are now finding new locations for the business and their business plans, mission, aims and corporate social responsibilities these all they doing from the part of good strategy they have. Without these they cant move forward and cannot be competitive in the market as well. Factors that can lead to Starbucks success: Innovation Through inducing of environmental friendly products Customer safety maintain Store facilities should be improved Some steps should be taken on-Need employee motivation through incentives and job satisfaction as well. The location of their company must be strategic. They also need to improve corporate social responsibilities though helping farmers in their livelihood as well as their houses, irrigation system etc. The company have focus on pricing strategies by comparing demand of product. They will have to focus on neglected customer and need research on tea speciality market.à [9]à Conclusion: Starbucks has now become leading multi-national company in the world by operating more than 50 countries in the world though establishing a leading global brand. Globally they are established and running their business effectively. They also change the concept of coffee shop into different manner like it can be meeting place, dating place or business place. My research: In 1971, Starbucks started their journey and now they are operating more than 50 countries in the world. Their total number of store is about 16,706 in 16000 locations around the world. Most of them 8850 stores are operated by the company and the rest of them are licensed store. In 2004, Starbucks was operating in more than 25 countries but now they are operating more than 50 countries around the glove. There are many advantages in being part of a joint venture. Through joint ventures it is possible to gather knowledge about the countrys culture, language, political system, and business systems. They are now getting full culture support from different countries by understanding the need for people, which reflect their good strategy in business. If we compare with the current market situation, we found that their consumptions of coffee is around 50% in Europe with in big tradition of coffee consumption in people And they are good in gaining market share. In Asian market coffee consump tion is around 15% with high market impending. Starbucks are now as a top level company in the world and also they are paying high salaries and benefits to their employees. Further if they will go for joint venture their might have the possibility of losing customers. Employees who they are working now do not feel to leave because their way of treating is very friendly with employees by maintaining high standard. They already have strong strategies and good product innovation system because of good holdings in the market. Starbucks are continuously developing their strategies for running business in different countries around the globe and with high effectiveness. They are also spending more on value chain recruitment and payment to customer service. Starbucks are now finding new locations for the business and their business plans, mission, aims and corporate social responsibilities these all they doing from the part of good strategy they have. Without these they cant move forward a nd cannot be competitive in the market as well. To be successful in future Starbucks should focus on employee motivation through incentives and their job satisfaction as well. The location of their company must be strategic. They also need to improve corporate social responsibilities though helping farmers in their livelihood as well as their houses, irrigation system etc. The company have focus on pricing strategies by comparing demand of product.
Wednesday, November 13, 2019
Corporate Downsizing Essays -- essays research papers
Downsizing has become an extremely popular strategy in todayââ¬â¢s business environment. Companies began downsizing in the late 1970ââ¬â¢s to cut costs and improve the bottom line (Mishra et al., 1998). The term ââ¬Å"downsizingâ⬠was coined to describe the action of dismissing a large portion of a companyââ¬â¢s workforce in a very short period of time. According to online encyclopedia http://en.wikipedia.org downsizing refers to ââ¬Å"layoffs initiated by a company in order to cut labor costs by reducing the size of the company.â⬠Downsizing became a familiar management mantra in the late 1980ââ¬â¢s and early 1990ââ¬â¢s. In fact, three million jobs were lost between 1989 and 1998 (Mishra et al., 1998). More than 350,000 jobs were lost in 2001 (DeSouza & Donaldson, 2002). Downsizing has become almost a way of life for U.S. companies. Typically, the first round of job cuts are followed by a second round of cuts a short time later. Not everyone agrees with t he reasoning behind downsizing. According to an article in the Journal of Banking and Financial Services, downsizing is merely ââ¬Å"a short-sighted business strategy motivated by arrogant CEOââ¬â¢s eager to appease shareholders (Unkles, 2001). Others feel downsizing is a necessary tool to ensure business survival in the face of a changing economy. Regardless, the costs of downsizing are high, and the payoffs of downsizing are mixed at best. This paper doesnââ¬â¢t serve as an approach to downsizing, rather, it explores the many aspects of downsizing, from when itââ¬â¢s time to downsize to what steps that can be taken to avoid the process altogether. Corporate Downsizing: An Overview à à à à à There are many reasons why a company downsizes. Layoffs began as a way for companies to offset a decline in earnings, but quickly became a popular practice even in companies that were doing well financially. A 1994 survey by the American Management Association found that two-thirds of all workers who were laid off were college-educated, salaried employees (Downs, 1995). Today, the term downsizing is used to refer to a narrow effort to reduce the workforce and also to broaden efforts to improve work systems or redesign the total organization. Companies may downsize to increase capital, as a result of a merge with another company (where additional staff are not needed), poor cash flow (which results in payroll issues), changes in technology, and lastly due to a chang... ...k Enterprise. Retrieved April 22, 2009, from http://www.findarticles.com Downs, A. (2005). Corporate executions: the ugly truth about layoffs-how corporate greed is shattering lives, companies, and communities. New York: AMACOM-American Management Association. Hoskisson, R., & Hitt, M. (2004). Downscoping: How to tame the diversified firm. Oxford University PR on Demand. Krepps, M. (2007). Industrial inefficiency and downsizing: A study of layoff and plant closures. New York: Garland Publishing. Mishra, K. E., Spreitzer, G. M., & Mishra, A. K. (2008, Winter). Preserving employee morale during downsizing. Sloan Management Review. Unkles, j. (2009). The downside of downsizing: after almost a decade of surging economic growth and booming share markets, many corporate and financial managers are getting their first look at a downturn in the business cycle. Journal of Banking and Financial Services, 115(6), 2. Retrieved April 22, 2009, from Baker College Web Site: http://web2.infotrac.galegroup.com Zimmerman, E. (2007, November). Why deep layoffs hurt long-term recovery (HR's tools for recovery). Workforce. Retrieved April 20, 2009, from http://www.findarticles.com
Monday, November 11, 2019
Operation Management Essay
Hard Rock uses these ten critical decisions of operational management; ââ¬Å"Service and product design, Quality management, Process and capacity design, Location, Layout design/Job design, Supply-chain management, Inventory management, Scheduling and Maintenanceâ⬠. These practices give the Hard Rock Cafe an edge in meeting new and growing needs of the restaurant, and entertainment industry. The service and product design Hard Rock sells is not just food, itââ¬â¢s a statement and a storied culture that has changed with time as we do as people. The ââ¬Å"living on the edgeâ⬠crowd of the 1980s can still live a little on the edge today in a Hard Rock restaurant, casino or even in a rock concert. The company is selling the feeling of still being a rebel. Hard Rock Cafe has grown into a successful industry that was once limited to a twenty something budget to grow with the wallets of the generation that gave birth to it. The quality management has been a key factor providing an environment that people want to continue to come back to. High quality products such as gourmet food, quality merchandise, and excellent service have kept the Hard Rock from dying. The individual sight managers alongside with the overall operation managers are responsible for maintaining the high quality products and environment that people expect to find there. Hard Rocks process and capacity design along with location selection are chosen based on high population areas with specific geographic requirements to ensure a large volume of customers. The location chosen requires a high capacity facility that is capable of serving its large number of customers. This is accomplished not just by size but by layout design and the efficient flow ofà product and delivery of that product. That product flow along with a good human resources and job design are a crucial part of managing a Hard Rock. The management of the supply-chain and inventory/material is another essential part of Hard Rocks success. Managers have to purchase the correct equipment and supplies needed to efficiently produce the high quality products and take into account how much inventory is required and when to restock. This takes good data analysis and continually requires review to ensure proper inventory of supplies at all times. Lastly, managers need to take into account intermediate and short-term scheduling along with when to perform maintenance on equipment and facilities. Planning on high business times of the year managers can schedule preventative maintenance during the slower parts of the year. In the same way they can schedule part time employees to accommodate the influx of customers during busier parts of the year. Works Cited Professor Barry Render, J. H. (2013). Case Analysis on the Hard Rock Cafe. Trident University.
Friday, November 8, 2019
Societal Impact on Fixed Value Systems
Societal Impact on Fixed Value Systems Free Online Research Papers Societal Impact on Fixed Value Systems The dynamic of values subjected through the mind set of individuals directly is a result of the consequences of the environment we are subjected to. Effective relationships with a myriad set of vendors, customers, stakeholders and clients requires applying basic ethical principles when associating and forming linkages with people and organizations that can have an effect on your life and livelihood. I intend to explore how my own personal constitution is the bedrock upon which value judgments are decided. Culture emanates from a set of moral principles that guide and shape our values. Cultural and personal values are shaped in our formative years, providing a guide to the nature of our identity and how we identify with others in a social context. Being responsible, and virtuous or true necessitates adherence to laws and norms that govern aspects of our interactive behavior. Therefore, cultural behavior is shaped by cultural, organizational and personal values. These values then, define the ways in which we interact on a professional scale, whether in the workplace or the community. We are not only creatures of habit- our fundamental principles shape and guide the decisions that we make that are most functional and palatable to us. In part, the rationale for justifying learned, agreed and patterned states of behavior is based on not only obeying the law because we have to, but laws in and of themselves do not constitute ethical behavior. The law and principles that are established could be argued are standards for ethics, but only in a free society where laws are established by the consent of the governed. Societies that have no barriers between church and state apply no official sanction for what is considered wrong or right and justice can be metered out by the state, the community, or the family. Hence, individuals are responsible for their actions, but not their decisions. In this society we are subject to the whims of popular discourse, new regulations, outdated laws that no longer apply and the like. People routinely leave their children in hot cars in the summer, not realizing it is dangerous or against the law now. Others donââ¬â¢t follow township regulations and water their grass on uneven days, for example. The rude fan at the football game who spills a cup of beer on you while cheering or the lady who refuses to take off her hat in church donââ¬â¢t realize that it sometimes is not them, but you who face the consequences of shame and/or disillusionment because a) that is not my team or b) you donââ¬â¢t speak on a ladyââ¬â¢s fashion at church. I do not presuppose that laws are made to be broken but some in our society have taken to a fundamentally individual focus on extremism. Without regard to practicality and common sense, ever since I became culturally aware and more socially conscious, I have noticed this subtle shift in attitudes to a more sub strata type of co existence in my society. From Hollywood stereotyping during the exploitative filmmaking era of the 1970s that characterized young African American men and women as hustlers, pimps and hookers; to the gangsta rap era of drive bys, drug sales and casual sex, I have witnessesed and experienced firsthand the novelty of freedom of expression but the despair and distraughtness over the realities of unencumbered free association. For example Gordon from Sesame Street was one of the most stereotypical black Hollywood actors as a pimp and a hustler, yet progressed career wise into a paternal father-uncle figure to children once he received a measure of success. Just last week personally I was going to get beat up by a friend of my brotherââ¬â¢s who kept impaling me with ideas like ââ¬Ëeverythi ng in life ainââ¬â¢t all about schoolââ¬â¢, ââ¬Ëyou act like but you donââ¬â¢t know you(ââ¬Ëre) a ââ¬ËGodââ¬â¢, a reference by members of the Nation of Gods and Earths that men are gods and women are earths. I had had these issues before, up until about 15 years old in school and until about 25 ââ¬Ëon the streetââ¬â¢. Now that most of my peers have matured, little of this subjugation based on education remains but is often taken for granted to not speak on educational attainment as an unspoken show of mutual respect to those who have learned how to survive in the street or as a form of endearment to elders who may have had to work hard and struggle to provide for us without the benefits an education brings. The focus, instead is material and expressive. It focuses on the ââ¬Ëblingââ¬â¢ or flashy jewelry, money, cars, fine homes and other aspects that satisfy our basic needs of food, clothing and shelter as espoused by Maslow, but are more of a status symbol of what one is able to get away with, by any means, (but not necessary). According to Nonis, Sarath, Swift, Cathy O. (2001), for example, situational factors may cause different value dimensions to have more or less of an influence in different contexts. Sometimes this manifests itself in many unusual ways of socializing, such as going to work in Grosse Pointe watching customers grab their kids, purses, bags, lock their cars and all that while I have several degrees, 2 jobs, volunteer in the community and seek support and investment. But does it justify the manager who socializes with the line staff, playing video games and chasing women while on the clock, because the most efficient team is on the floor? Or how about the six year veteran of the company who takes a little here and there from donations to a non profit organization, because oh, theyââ¬â¢re all millionaires (founders, sponsors or benefactors) and they wonââ¬â¢t miss a few grand. Byrd (2005) suggests students so often think of themselves as powerless that they neglect to look at their lives in terms of the decisions they have made. They do not see that one bad decision can transform them from a student with friends, a car and a room of their own to a lonely individual in a ten-by-twelve cell. We must accept that humility and a willingness to listen should form the basis for rational decision making. Filtering out extraneous messages and delineating the best course of action is a consequence of correct behavior. For example, who wouldnââ¬â¢t jaywalk to catch a fleeing bus or to hail a passing taxi? Only by peaceful nonviolent protest for example, can we petiton city hall or picket unfair labor practices. However, jostling in line to get great tickets to the big game or sleeping outside the electronics store to get a free laptop may be fraught with insecurities and uncertainties about what standards we accept as ethical or right. Imagine the dilemma faced by a social worker who wonââ¬â¢t tell a young girlââ¬â¢s parents that she is pregnant. Confidentiality agreements and codes of ethics regulate us and hinder the capacity for freedom of thought and action. What if that same worker pressured a physician to perform an abortion to save face, money and attentio n given to the matter all the way around? Some of the principles we learned I felt assumed we always base our relationships with people based on our core cultural values. That is, expectations will be set before you even speak with someone, or form an opinion about their behavior, or characteristics that may or may not have been acquired or acquiesced but on existential traits that cant be truths only hypotheses. I recently got my first 76 in the mystery shop score, a tool our organization (Staples) uses to measure customer satisfaction. The customer complained I had bad karma. But my super had us hustling to clean up and make the store more attractive to ostensibly cover him when the corporate VP came by for a visit. I brought the issue up to my super because I wanted to show that I found out about it and understood that he was held responsible for such a gaffe that I had never had any issue with before. But our organizations core values place the focus on team to the public, but the responsibibility on the individual (i.e. what if this got in the news, what would your mother think). Responsibility carries with it an awesome measure of power that can influence the way people think. The only consequence, therefore is whether or not we can assess how fair in our dealings, tradings, selling and promotion we can be. Acting out of self determination does not relieve us of our words, ways and actions but external variables can make us creatures of habit, making little conscious effort to remain true to ourselves when living, working and playing within the context of an even larger network of presuppositions, expectations and norms. George Fotis (1996) explains that with balanced self discipline, this person listens, and therefore, communicates well. This individual is tactful and highly persuasive, adapts to new situations and is objective, yet sensitive to the feelings and needs of others. I donââ¬â¢t want to become a bitter old man, waxing paradoxically about what could have been, what breaks I didnââ¬â¢t get, or who wasnââ¬â¢t in my corner. I cant bring back the past, no matter how much I can relive an idyllic lifestyle or wish to bring back 1976. But my community, my religion, my company, my country, my school all keep me grounded to the environment that shapes my life. When I decide to run for an office, I know that socially you have to go to the right church, marry the right woman, be raised in the right family and have the right politics, I have no problem with that, nor with stating any differences I have with any subgenre of those issues. But when I feel that I have measured what I have to give I want to follow Taitââ¬â¢s example, â⬠¦the true role of public servants is not just to serve ââ¬Å"customersâ⬠but also to balance the interests and preserve the rights of citizens. For this perspective, renewal of the public service does not mean choosing between the ââ¬Å"traditionalâ⬠and ââ¬Å"newâ⬠values. Rather, serving the public interest in some instances, means finding the appropriate balance between them. References and Citations Byrd, Ronald E. (2005). Decision-Making. Yale-New Haven Teachers Institute, curriculum unit 80.06.03. Retrieved October 11, 2005 from yale.edu./ynhti Colero, Larry. ethics.ubc.ca/papers/invited/colero.html, visited October 14, 2005. Fotis, George W. Management Review. New York: Dec 1996. Volume 85, Issue 12; pg. 46, 2 pages. Nonis, Sarath, Swift, et al., (May/Jun 2001). Personal Value Profiles and Ethical Business Decisions. Journal of Education for Business, 08832323, 8 pages. Tait, J. (1997). A strong foundation: Report of the Task Force on Publis Service Values and Ethics (the summary). Canadian Public Administration/ Administration publique du Canada, 40, 1-22. 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